The Intel® graphics drivers are generic, meaning they might or might not work with your specific device. We always recommend to install the graphics drivers provided by the manufacturer of the computer, since those drivers were customized by them to work with your specific platform. Normally it is suggested to install the Intel® graphics drivers first and then the Radeon RX Vega M GL drivers after that. Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":įirdaus, Thank you very much for providing that information and the SSU report.īased on the information shown in the SSU document, we can confirm, as you mentioned, that the graphics driver version for the Radeon RX Vega M GL Graphics controller currently installed on your computer is 3.11000. Were you able to properly install the Radeon RX Vega M GL graphics drivers before on this same machine?ĭid you make any recent hardware/software changes that might cause this problem?ĭoes the problem happen at home or in the work environment? In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:Īre you using the Intel® Driver Support Assistant application? Firdaus, Thank you for posting in the Intel® Communities Support.
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